shipping

The following conditions apply:

Shipping conditions

We deliver our goods to the following countries: Germany, Austria, Denmark, Finland, France, Ireland, Italy, Croatia, Netherlands, Norway, Poland, Sweden, Slovakia, Slovenia, Spain and the Czech Republic

Shipping (including statutory VAT)

From a minimum order value of €100 we always deliver free of charge to Germany and Austria. If the value of the goods is lower, shipping costs to Germany and Austria will be €5.90. To other EU countries the shipping costs are always €14.90.

Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered within 3 - 5 days. If advance payment has been agreed after the time of your payment instruction.
Please note that there is no delivery on Sundays and public holidays.

Accepted payment options

- Payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via instant transfer (Klarna)
- Payment by invoice (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
- Payment via EPS transfer

Further payment details

If you pay in advance, the invoice amount must be paid within 14 days. Note: Your order will only be processed after receipt of payment.

If you pay by credit card, your credit card account will be debited after the order has been successfully placed.

When paying via PayPal, Apple Pay, Google Pay, Klarna or EPS transfer, the amount is automatically due upon successful order.

If you have any questions, you can find our contact details in the legal notice.

How do returns/exchanges work?

Have you ordered from our shop and something doesn't fit? In this case, send us an email with your order number and we will be happy to help you.

Important: You are responsible for paying the return shipping costs.

How long do I have to return something?

After receiving your goods, you have 14 days to return your items to us. Pack the items in the same shipping box that you received when you received the delivery.

When and how will I get my money back?

As soon as your items have arrived, you will receive your money back to the payment method you chose when purchasing.

Note: Depending on the payment method you choose, the refund often takes 1-3 days until your money is transferred back.