data protection

1. Legal basis
1. The EU General Data Protection Regulation, the Data Protection Act 2000 and the Data Protection Adjustment Act 2018 serve the right to protection of personal data. We process your data exclusively on the basis of the legal provisions (GDPR, DSG 2018, TKG 2003).

2. Basics
1. Is responsible
pro planche GesbR
Armin Hofmann & Roland Tiefnig
Rosengasse 13, 9900 Lienz, AUSTRIA
+43 699 18226649

2. It is particularly important to us to protect and keep safe all personal data that you entrust to us. In this document you will learn more about how we use and process your personal data.

3. Purpose limitation, legal basis, storage period and data recipient
1. We need the collected personal data for order processing, billing, asserting contractual claims, for customer service purposes and for advertising purposes. The data is collected, stored, processed and used for this purpose.

2. The legal basis for the processing of your personal data is, on the one hand, fulfillment of the contract (e.g. online shopping), legitimate interests, the fulfillment of our legal or contractual obligations and, on the other hand, your consent (e.g. contact form, newsletter, cookies). Failure to provide data can have various consequences.

3. We process your personal data [name, address, email address, etc.], if necessary, for the duration of the entire business relationship (from initiation, processing to termination of a contract) and beyond in accordance with statutory retention requirements - and documentation obligations that arise, among other things, from the Corporate Code (UGB), the Federal Tax Code (BAO) as well as until the end of any legal dispute, ongoing warranty and guarantee periods, etc.

4. The data required for shipping processing will also be passed on to our shipping service provider.

4. Newsletters
1. You can register for our newsletter on the website, this is done using the double opt-in procedure. After registering, you will receive an email asking you to confirm your registration. Without disclosing this data, it is not possible to send our newsletter. You can unsubscribe from the newsletter by clicking the unsubscribe link at the end of each newsletter or by informing us of your unsubscription by email. If you make a purchase in our online shop or send email contacts, these can be used for the newsletter.

2. Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) of the GDPR.

5. Online shopping
1. We would like to point out that, for the purpose of simplifying the purchasing process and for subsequent contract processing, the web shop operator shopify stores the IP data of the connection holder as part of cookies, as well as the name, address and credit card number of the buyer. In addition, we also store the following data for the purpose of contract processing: name, address, email address.
The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you.

2. The data is transmitted to shopify for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the purpose of delivering the goods and to our tax advisor for the purpose of fulfilling our tax obligations. They have committed themselves to complying with the applicable data protection regulations. An order processing contract was concluded in accordance with Art. 28 GDPR. You can request further information about the processors we commission at

3. Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 GDPR (in particular consent and/or the need to fulfill the contract).

6. Cookies, other tracking tools and web analysis

1. Cookies, other tracking technologies and functions of the web analysis service can be used in a variety of ways on our internet platform. Cookies are small pieces of text information that make it possible to recognize the user and analyze your use of our websites. The information generated in this way is transferred to the provider's server and stored there. They serve to make our website more user-friendly, more effective and safer overall. Cookies are also used to measure the frequency of page views and for general navigation.

2. By using our website, you agree to us setting cookies. You can refuse to accept cookies in your browser settings. Please refer to the instructions from your browser manufacturer to find out how this works in detail. If you decide against certain technical and/or functional cookies, the functionality of our website may be limited. Some cookies remain stored on your device until you delete them.

3. We have concluded a corresponding contract for data processing with the provider. They have committed themselves to complying with the applicable data protection regulations. You can request further information about the processors we commission at

4. Your IP address will be recorded but immediately pseudonymized. This means that only a rough localization is possible.

5. Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 GDPR (in particular consent). Since the privacy of our users is important to us, the user data is pseudonymized.

7. Consent and right of withdrawal
1. If your consent is necessary for the processing of your data, we will only process it after your express consent.

2. In principle, we do not process the data of minors and are not authorized to do so. By giving your consent, you confirm that you have reached the age of 14 or that you have the consent of your legal representative.

3. You can revoke your consent at any time at the following email address: In such a case, the data previously stored about you will be anonymized and subsequently only used for statistical purposes without personal reference. Revoking consent does not affect the lawfulness of the processing carried out based on consent before its revocation.

8. Data Security
1. pro planche GesbR uses technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technical progress.

9. Your Rights
1. You have the right to information about the relevant personal data at any time. Unless there is a statutory retention requirement, you have the right to delete this data and to object to its processing. You also have the right to correct the data, to restrict processing, to data portability and to lodge a complaint with the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna, email:

2. Regarding your rights, please contact us at or write to:
pro planche GesbR
Rosengasse 13
9900 Lienz