Right of withdrawal

RIGHT OF WITHDRAWAL

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.


In order to exercise your right of withdrawal, you must contact us


pro planche GesbR
Rosengasse 13
A 9900 Lienz
Email: info@proplanche.com

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, although this is not mandatory.


In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. If you only exercise your statutory right of cancellation with respect to some of the goods you have ordered, you will have to bear the shipping costs that would have been incurred if you had only ordered the goods that remained with you. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You have the goods immediately and in any case no later than fourteen days from the day on which you
pro planche GesbR
Rosengasse 13
A 9900 Lienz
to return or hand over. The deadline is met if you send the goods before the fourteen day period has expired.
In the event of a cancellation, you will bear the direct costs of the return.


You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
END OF REVOCATION